Responsible Gaming
Gaming Should Be Entertainment
Pokies and online gaming should be enjoyed as a form of entertainment only. Gaming is never a reliable way to earn money or solve financial problems. The odds are always in favour of the house. Set a budget you can afford to lose and stick to it.
Age Verification
In Australia, you must be at least 18 years old to gamble online or in venues. We are committed to preventing underage gambling. If you are under 18, please do not use our services or access gaming sites.
Warning Signs of Problem Gambling
If you recognise any of these signs in yourself or someone you know, help is available:
- Chasing losses by gambling more to try to recover money lost
- Hiding your gambling from family, friends, or healthcare providers
- Gambling with money needed for essential expenses (rent, bills, food)
- Feeling anxious, irritable, or restless when trying to cut down or stop
- Spending increasing amounts of time and money on gambling
- Neglecting work, study, or personal relationships due to gambling
- Borrowing money or using credit to fund gambling
- Lying about the extent of your gambling activities
- Unsuccessful attempts to reduce or stop gambling
- Using gambling to escape problems or relieve stress
Self-Help Tools
Most gambling operators provide responsible gaming tools to help you stay in control:
- Deposit Limits: Set a maximum amount you can deposit within a specified timeframe
- Loss Limits: Restrict the amount you can lose in a session or over time
- Reality Checks: Receive notifications during gaming sessions to remind you how long you've been playing
- Time Limits: Set automatic session timeouts to prevent extended play
- Self-Exclusion: Temporarily or permanently exclude yourself from a site or multiple sites
- Account Closure: Close your account if you need to stop gambling entirely
Use these tools proactively to maintain control over your gambling.
Support & Help
If you or someone you know is struggling with problem gambling, confidential support is available:
Australia
- Gambling Help Online: www.gamblinghelponline.org.au – Free counselling, support groups, and resources
- Lifeline: 13 11 14 – Crisis support available 24/7
- Beyond Blue: 1300 22 4636 – Mental health and wellbeing support
International Resources
- GamCare (UK): www.gamcare.org.uk
- GamStop (UK): www.gamstop.co.uk – National self-exclusion scheme
- National Council on Problem Gambling (US): www.ncpgambling.org
- Responsible Gambling Council (Canada): www.responsiblegambling.org
Take Action Today
If you experience any signs of problem gambling, reaching out for support is a sign of strength, not weakness. Help is confidential, free, and available right now.
Don't wait – contact Gambling Help Online or call Lifeline if you need immediate support.